The Local Team That Insures the Risk.
VFIS is the specialty division of Burrows Agency, built exclusively for the fire, EMS, rescue, and 911 organizations of Oklahoma and Arkansas. We pair the largest emergency-services insurance program in North America with people who live in your community and answer their own phones.
Built by People Who Know the Call.
For more than fifty years, VFIS has protected the people who run toward danger. As the authorized VFIS division of Burrows Agency for Oklahoma and Arkansas, we bring a national specialty program down to the station level — underwriting, loss control, training, and claims advocacy delivered by a local team that understands what your roster actually faces.
We are not a 1-800 number routed to another state. We are neighbors, instructors, and advocates who show up at your firehouse, learn how your department operates, and build coverage around it — then stand beside you on every claim through settlement.
Why Departments Choose UsThe People Behind the Policy.
Dave Burrows, Kory Coots, and Jerrad Van Coots lead a team with decades of insurance experience and a deep commitment to the emergency-services community across Oklahoma and Arkansas.
Dave Burrows
ESO Specialist
Kory Coots
Office Manager
Lynne Pettay
Customer Service
Jerrad Van Coots
Producer
Cheyanne Cross
Customer Service
One Division of a Bigger Family.
VFIS is the emergency-services specialty arm of Burrows Agency. The full Burrows team handles commercial, municipal, healthcare, school, and ministry programs across Oklahoma and Arkansas — the same local people, a wider set of coverage.
Visit Burrows AgencyCore Values
These are the commitments behind every program we write and every claim we manage — the reasons departments across two states trust VFIS with the people who answer their calls.
Get a QuoteWhat's Right for the Customer, Above All Else
Every recommendation starts with the department's mission, not a sales target. If a state pool already covers it, we say so — and build only the protection you actually need on top.
Creators, Not Duplicators
We design programs around how emergency services really operate instead of stretching a generic commercial policy to fit. The result is coverage written for apparatus, rosters, and the call — not a template.
Obsessive Attention to Detail
Underwriting, loss control, and claims are handled line by line. The same people who write your policy read every claim, so nothing important slips between the cracks when it matters most.
Local and Accountable
We live and work in Oklahoma and Arkansas. You get a named advocate who answers the phone, shows up at the station, and stands beside you from the first quote through final settlement.
Request Your Personalized Quote.
Our local experts tailor insurance to fit the way your department actually operates. Start a no-obligation quote, or call and talk it through with a real advisor today.